COMMUNICATIONS

Mission

The mission of the Communications Division is to gather and share information to support and encourage open, participatory government and an informed community.

Responsibilities

The Communications Division is comprised of the following functions:

• External Communication;
• Video Services/FCTV; and
• Social Media

The Communications Division, responsible for providing effective communication with community members, staff and council, works to increase the understanding of and support for city programs, policies and projects, and to develop positive relations through impactful outreach.

External Communication
Ensure timely and accurate public information of city operations, projects, policies, council action, services and programs through traditional media, social media and the internet.

Video Services/FCTV
Produce original programming to explain issues facing the community, increase awareness of City services and programs, and produce internal organization videos. These videos are used for external and internal communications, oftentimes shared on social media and the City website. All of our public videos are available on the City’s YouTube Channel.

Foster City Television (FCTV) is Foster City’s Government Access Cable Television Channel, providing local information to Foster City since 1986. FCTV can be found on Comcast Channel 27, AT&T Channel 99 and streaming on YouTube.

Social Media
Engage the community using multiple platforms to make it easy to stay connected with the City 24/7. Social media and online communications increase City responsiveness and transparency by using multiple tools to inform the community about City events, programs, services and more. The Division also develops best practices and manages the social media policy for city-wide social media use.