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| DEFINITION: |
| Under general supervision, assists architects, engineers, contractors and homeowners by providing routine and technical information related to the issuance of permits; provides technical information regarding routine building code requirements and ordinances; assists the public in completing applications and other required forms. |
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| DISTINGUISHING CHARACTERISTICS, FEATURES, REQUIREMENTS: |
| This is a full-time, permanent position in the Community Development Department’s Building Inspection Division, assigned to provide the public information related to building permit applications and inspection services. It is distinguished from the Building Inspector classification by the absence of field inspection duties for building code enforcement which requires a broader and higher degree of knowledge in building code regulations, and the absence of plan checks of residential or commercial buildings for structural compliance to code, ordinances and accepted engineering practices. |
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| SUPERVISION EXERCISED AND RECEIVED: |
| Supervision is provided by the Chief Building Official. No supervision is exercised in this position. |
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| IMPORTANT AND ESSENTIAL DUTIES: |
| Provides information at the counter, by telephone and through correspondence in response to relatively routine questions regarding building ordinances and codes, building permit application process and procedures; assists the public in completing applications and other necessary forms; reviews applications; accepts construction plans and plan documents for permit processing, and calculates fees for plan check, building, plumbing, mechanical, electrical, and other types of building permits; issues permits which require inter-departmental review or the services of Building Inspectors; reviews, approves and issues less complicated non-structural plan checks over the counter; administers a field inspection scheduling system; directs the public to various City department for information necessary to apply for permits; accepts construction plans for appropriate departmental personnel to check; verifies workers’ compensation, valid contractors license, and valid business license information has been filed with the City; sorts and routes permit application packages; prepares and catalogs files for microfilming and/or records management system processing; writes routine reports; helps maintain a variety of building and planning-related records; utilizes information systems as required in the processing, filing and managing records associated with applications, permits, and other systems as required; calculate and collect permit fees; process refund requests; log and process complaints. |
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| JOB-RELATED QUALIFICATIONS: |
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| Knowledge, Skills and Abilities: |
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| Knowledge of: modern office practices and procedures; familiarity building plans, codes, ordinances and related terminology; architectural drawing convention and what comprises a complete set of building plans; processes and procedures associated with construction permits; records management practices. |
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| Skill in: performing accurate arithmetic calculations; operate computer and calculator with speed and accuracy. |
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| Ability to: learn quickly and apply departmental policies and procedures affecting the acceptance and review of permit applications and commonly used building codes and ordinances; understand the relationship between City zoning ordinances and building code requirements; follow verbal and written instructions; communicate effectively in both verbal and written form; establish effective working relationships with customers and department and City staff; keep accurate records. |
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EDUCATION AND TRAINING GUIDELINES:
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way would be: |
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| Education: High school diploma or equivalent is required. An associate degree or completion of technical courses in building codes or inspection principles or techniques is desirable. ICBO Permit Technician Certification is highly desirable. |
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| Experience: Two (2) years experience working in a building or planning department, with six (6) months to one (1) year of experience in computerized building permit applications processing. Familiarity with computerized applications for building inspection is highly desirable. |
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| SPECIAL REQUIREMENTS: |
| Ability to learn, retain, interpret and communicate technical and complex information, terminology, policies and procedures; work effectively with a wide variety of people; maintain composure under difficult circumstance; provide support and leadership to city department staff; manage project demands, priorities, costs, and time lines to meet service requirements; and communicate views and concerns of the public, city employees, and representatives of other agencies to the Chief Building Official and Community Development Director. |
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| LICENSES, CERTIFICATES, REGISTRATION: |
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| Licenses: Possession of a valid Class C California Driver's License. |
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| Certificates: ICBO Permit Technician Certification is required within the first full year of employment with the City in this position |
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